The American population is changing—and that means important shifts for long term care, too. When we hit the mid-century mark, caregivers and communities will be working with a population that looks very different from what we see today.
QA Reader Connects You with Our Risk Management Experts Via the Dashboard
QA Reader provides real-time risk manager review of serious events. QA Reader automatically identifies potentially serious events and immediately routes them to our team of long-term care risk management experts. Our clinical and regulatory risk management professionals review flagged incidents and connect with the facility’s dashboard in order to assist staff in addressing root cause and reducing ongoing risk.
When a serious incident occurs, our risk managers act quickly to review the incident report and identify areas of concern, while offering root cause analysis and training techniques.
QA Reader risk managers are nurses, administrators, and other clinical staff with over 20 years average experience working on the floor in skilled nursing, assisted living, and CCRCs. Our risk managers work with QA Reader users and provide feedback via the dashboard when a serious event occurs.